Global Account Manager (m/w/d)

Mönchengladbach · permanent · full-time

Do you want to actively build international customer relationships, combine technical solutions with a sales acumen, and together with our international sales units unlock new market potential? Then please join our team. Global Account Management in the area Sales Metalworking Industry Global and take responsibility for the development of our global and key accounts as:

GLOBAL ACCOUNT MANAGER (m/f/d)

The goal of the position is the strategic development and support of international key accounts, the sustainable strengthening of customer loyalty, and the discovery of new market and customer potential to achieve the agreed sales, volume, and revenue targets.

Area of responsibility

Responsible management of the associated organizational unit (Global and Key Accounts), in compliance with the internal corporate guidelines, policies, and regulations. Rhenus Lub
Identification, evaluation and systematic exploitation of market potential, as well as continuous monitoring and consideration of relevant market, customer and competitive trends
Responsibility for achieving the Rhenus Lub Group’s revenue, volume, and profit targets through the management and coordination of sales activities, as well as the initiation and implementation of strategic sales and customer projects
Continuous analysis and optimization of the sales processes with regard to efficiency, cost-effectiveness, quality, and customer orientation.
Strengthening customer loyalty and sustainably improving customer satisfaction through demand-oriented customer relationship management and development
Ensuring and monitoring compliance with internal, legal, and regulatory requirements within the scope of responsibility, as well as responsible participation in the legally sound drafting and review of customer and supplier contracts
Ensuring an efficient organization of construction and delivery processes within the responsibility area, including the necessary planning of personnel, leave, and representation
Promote and continuously improve cross-departmental collaboration with other organizational units by optimizing communication channels, interfaces, and processes
Ensuring a requirement-compliant reporting process in accordance with company standards, particularly regarding CRM management, forecasts, quarterly reports, and other relevant sales reports
Ensuring and implementing the requirements of the Integrated Management System (IMS) as well as the relevant processes and standards within the scope of responsibility
Definition, collection, analysis and control of relevant key performance indicators (KPIs), as well as the derivation and implementation of appropriate measures in the event of deviations
Ensuring a requirement-based planning and forecasting process for the responsible area in close coordination with the organizational units involved in the planning process
Conducting regular business trips both domestically and abroad

Skills

They hold a degree in mechanical engineering, industrial engineering, or a comparable technical field.
Alternatively, you have a qualification as a state-certified engineer (m/f/d) in the field of mechanical engineering or a comparable technical education with relevant professional experience.
Ideally, you already have sales experience in the distribution of complex technical products.
Knowledge of industrial lubricants, particularly metalworking fluids, lubricating greases, or similar applications, is advantageous
Experience from related fields of the metalworking industry is also welcome.

Personal requirements

Strong technical understanding combined with entrepreneurial thinking
Knowledge of project management and the ability to coordinate various internal and external stakeholders
safe handling of common IT applications, especially Microsoft 365
Very good English skills in written and oral communication
demonstrated communication skills and persuasive power
independent, structured and responsible work style
high self-motivation and a willingness to take decisions
Organisational skills and the ability to manage complex customer and project situations in a targeted manner
Teamwork and a passion for collaboration in an international environment
Openness and willingness to continuously learn new products, applications, and markets
Ability to travel internationally on a regular basis

Benefits

A responsible and diverse sales position with an international focus and a high degree of creative freedom. You work at the interface between customers, international and national sales units, product management, and research and development, thereby making an important contribution to the long-term development of our global accounts. We provide you with a company car for your work, which you are of course welcome to use privately as well.

Employer-financed pension scheme
Complementary nursing care insurance for all employees
Flexible working hours / Flexitime in certain areas
30 days' paid holiday
Service car for private use
Short communication channels and flat hierarchy
Interdisciplinary collaboration
Homeoffice is possible depending on the field of work

Job Details

LocationMönchengladbach / Remote possible
Type of contractindefinitely
Employment typeFull-time
Startwith immediate effect